THEY'D WORKED TOGETHER 19 years and couldn't stand each other. Brilliant and successful leaders in their industry, they nearly came to blows when both vied for a promotional opportunity.

Carl and Dana came to the mediation table without much faith in the process. How can you mend a fence that's been broken and weathered for so many years?

As the CCSI mediators guided Carl and Dana to talk about what happened, how it effected them, and what options they saw for resolution, they quickly realized a third party had been actively working to fuel their flames. Misinformation, lies and distortions had contributed to a feud that should never have started. This understanding helped build the bridge to their personal and employment future.

Some mediations solve problems...others transform lives. Carl and Dana's mediated agreement changed their relationship and their workplace. The tensions that extended to their subordinates are gone. Because mediations are confidential, no one at work is sure what happened. And they don't need to know. What they see is two bosses who laugh together instead of shooting verbal daggers.

Mediation promotes healthy workplace relationships.

case study 1  :  case study 3  :  index