TOM'S PERFORMANCE WAS slipping badly, and his employer was concerned that Tom's age and health kept him from performing his job. The boss didn't know how to talk to Tom about age and disability. What about Tom's legal protections under the Americans with Disabilities Act and the Age Discrimination in Employment Act? And then there was Tom's pride. How could they get the job done without destroying him?

When Tom walked into the mediation and learned that the objective was to find a solution, he expressed relief. "I was sure we were here to fire me," he said.

The mediators realized that Tom wanted to retire but had been afraid to take an honest look at income streams like social security, part time work, and revenue from his pension. When the parties got through the impasse of Tom's fear for the future, they agreed to a plan that salvaged Tom's job and future. Tom decided part time employment fit his needs, and his company found a place where Tom's skills were needed and valued. He's also available to help his successor when she needs mentoring.

When it's time to make changes to an employee's status, CCSI mediators will help you craft a graceful exit or change strategy without legal or personal pitfalls. We believe that building bridges is better than burning them.

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