If there is to be any peace it will come through being, not having.—Henry Miller
Mediation saves people and money. Your organization can develop in-house mediators who meet the highest standards; CCSI customizes training to meet your organization’s mission.
program length: 40 hours
course objectives: Participants will be prepared to mediate disagreements from co-worker bickering to job termination. The course meets requirements for mediating disputes in the State of Texas.
course includes:
Preparing parties for mediationProcess steps for a successful mediation How to write a detailed agreementHow to provide for confidentiality, autonomy, neutrality and confidentiality.
case studies:
mark & michelle
carl & dana
tom & retirement
